Privacy Policy — Your information is completely safe at gk99

1 Introduction & Definitions

Gk99 (https://gk99.world) is a trusted online gaming and Sports Betting platform for players in Bangladesh. This Privacy Policy ("Policy") reflects our commitment to protecting your personal information.

We believe the most important responsibility of a trusted gaming platform is keeping its users' data safe. At gk99, our privacy policy isn't a formality — it's a reflection of our values.

Key definitions

• Personal Information: Any information that can directly or indirectly identify you — such as your name, phone number, email address, or date of birth.
• Processing: Any activity involving the collection, storage, use, transfer, or deletion of data.
• Third party: Any individual or organization outside of gk99.
• Cookies: Small data files stored in your browser that help enhance your experience.
• Platform: gk99's website, mobile app, and related services.

2 Information we collect

Gk99 only collects information that is necessary to provide you with our services and maintain platform security. We do not believe in gathering data beyond what is needed.

3 How we collect information

Gk99 collects information through several methods. Each method is transparent and based on your consent.

Direct collection

• Information you provide directly when filling out the registration form.
• Documents uploaded for account verification.
• Records of chat or email communications with our support team.
• Information submitted through promotion or survey forms.

Automatically Collected Data

• Through cookies and tracking technologies while you use the platform.
• Login logs, session information, and device identifiers.
• Gameplay data automatically recorded by game servers.

Information received from third parties

• Transaction confirmation details from payment processors (Mobile Pay, Nagad, Rocket).
• Information received from identity verification services.
• Risk assessment data from fraud prevention services.

4 Purpose of Data Use

Every purpose for which your data is used is specific and transparent. gk99 never uses your data beyond what has been stated.

• Account Management: To create, verify, and maintain your account.
• Payment processing: To process deposits and withdrawals quickly and accurately.
• Security assurance: To prevent fraud, money laundering, and unauthorized access.
• Customer support: To resolve your issues quickly and provide timely support.
• Personalized Experience: To suggest games and offers tailored to your preferences.
• Legal compliance: To meet the requirements of applicable laws and regulatory bodies.
• Responsible Gaming: To identify problematic gaming patterns and provide the necessary support.
• Platform improvement: To improve service quality and overall platform usability.

5 Data Sharing & Disclosure

Gk99 never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances.

Who your information may be shared with

• Payment processors: Only the minimum necessary information is shared with payment gateway providers to process deposits and withdrawals.
• Game Provider: Limited session data shared with licensed game studios to facilitate game services.
• Identity verification services: To complete the KYC (Know Your Customer) process.
• Law enforcement agencies: As required by a court order or as part of a lawful legal process.
• Fraud prevention agencies: To detect and prevent fraudulent activity.

6 Cookies & tracking

Gk99 uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie type

• Essential Cookies: Required for login sessions, security verification, and core platform features. The site cannot function properly without these.
• Functional Cookies: To remember your preferences — such as language settings and theme choices.
• Analytics Cookies: To understand how users navigate the platform — no personally identifiable information is collected.
• Security cookies: To detect fraud and prevent unauthorized login attempts.

Cookie controls

You can control or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7 Data retention period

Gk99 retains your data only for as long as necessary to provide our services or meet legal obligations. Once that period ends, your data is securely deleted.

Data may be retained beyond the periods above if required by law or for dispute resolution. You will be notified in such cases.

8 Your rights

As a gk99 user, you have full control over your own data. We are always ready to help you exercise these rights.

9 Security Measures

Gk99 uses industry-standard security technology to protect your information. Our security team remains vigilant around the clock.

• SSL/TLS Encryption: 256-bit encryption is ensured for all data transfers.
• Two-factor authentication (2FA): An additional layer of security is applied at login.
• Firewall & DDoS protection: Advanced server-level threat prevention systems.
• Regular security audits: Third-party experts conduct regular system audits.
• Encrypted Database: All stored data is kept in an encrypted state at all times.
• Restricted staff access: Only authorized personnel are permitted to access specific data.
• Data Breach Response Plan: In the event of an incident, affected users will be notified within 72 hours.

10 Children's privacy

Gk99 is strictly for adults aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.

Age verification is mandatory during registration. If we discover that a minor's information is in our system, the account will be immediately closed and all associated data permanently deleted.

Notice for parents or guardians: If your child or dependent has registered on gk99, please contact us at support@gk99.world. We will take immediate action.

11 Policy changes

Gk99 may update this privacy policy as needed. We will notify you in advance of any significant changes.

• For minor changes, only the "Last Updated" date at the top of this page will be revised.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• You always have the right to close your account if you do not agree to any changes.

12 Contact

If you have any questions, concerns, or requests regarding our privacy policy, please get in touch. Our team is always here to help.